DLUX World offers premium, ergonomically designed massage products that combine advanced technology with luxurious comfort. Our chairs are crafted with high-quality materials and innovative features tailored to enhance your overall wellness experience. What makes us significantly different from the rest is our focus on providing the most human like massage within our products and not a mechanical sensation when using our chairs.
Yes, all DLUX massage chairs come with a comprehensive warranty that covers parts and labour. Warranty length may each product and model—please refer to the specific product page for details.
While our products are designed and proven to promote wellness, we recommend consulting with a healthcare professional before use if you have any medical conditions such as chronic pain, injuries, or cardiovascular issues.
Most of our chairs are easy to set up with minimal or no assembly. However, for larger models there is a little assembly required. Additionally we offer white-glove delivery and installation services to ensure everything is perfectly set up in your space. This incurs an additional cost.
We offer in-store experiences at select location in North London. You can also schedule a virtual demo or consultation with one of our wellness specialists to help you choose the best product for your needs.
Regular cleaning with a soft cloth and non-abrasive cleaner is recommended. Avoid using harsh chemicals. Detailed care instructions are included with each product and available in our online support section.
Our massage chairs come with a range of programs which vary from each model, some of which include Thai stretch, shiatsu, sleep massage, back care, heat therapy, kneading and zero gravity modes. Many models offer customizable settings to personalize your massage experience.
If your order arrives damaged or with parts missing, please notify us within 48 hours of delivery. We will arrange a replacement or repair at no extra cost.
We offer free standard shipping on most massage chairs and products within the UK mainland. Delivery times typically range from 2–5 business days, depending on your location and the product selected. Expedited and white-glove delivery options are also available at checkout.
We accept returns within 30 days of delivery on most unused and undamaged items in their original packaging. Due to the size and nature of massage chairs, return shipping and restocking fees may apply. Please review our full Return Policy for details.
Simply contact our customer support team at sales@dluxworld.com , call us on +447977551155 or via our live chat during business hours, and we’ll guide you through the return or exchange process. Be sure to have your order number handy for faster service.
Yes, we can provide shipping internationally worldwide. For international orders, additional shipping fees, customs, and duties may apply. Please contact our customer service team for a custom quote and availability in your region.
Yes, we offer flexible financing plans through our trusted partners. You can choose a payment plan that fits your budget—learn more by contacting our customer service team.
You can reach our support team via email on sales@dluxworld.com , call us on +447977551155 or via our live chat during business hours. Visit our Contact Us page for more information—we're here to help with product questions, troubleshooting, or anything else you need.
